Returns

What’s eligible for returns?

Unused merchandise can be returned within 30 days upon receipt of your order for a full refund less original shipping costs refunded to your original method of payment. If the original method of payment is unavailable, we will issue your refund in the form of store credit. Used gear is not returnable.

Things to keep in mind: Unused gear must be returned in the condition you received it and with the original box and/or packaging, including manufacturer tags where applicable.

Please take the time to carefully package your returns. It’s your responsibility to pay costs related to the repair of returned items damaged during shipping due to improper packaging.

It takes 3–5 business days to process a return after it arrives at our distribution center. You’ll receive an email confirmation when your return is received.

If you think your gear may be eligible for a warranty from the manufacturer due to defects in its materials or workmanship, we recommend contacting the manufacturer's warranty department directly. If you need assistance in contacting the manufacturer of your defective product, feel free to contact Pickle Ballers Hub directly at pickleballershub@gmail.com and we will get you in contact with the right person.

Returns Shipping

Buyers are responsible for return cost and labels on orders. You can choose whichever shipping carrier you would like when sending back a return. If you have any questions please email us at pickleballershub@gmail.com.